Privacy policy

Effective Date: May 3 2025

Neon Kiwi, operated by Obremol Group LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website and services, in compliance with U.S. privacy laws, the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) for users in the EU.

If you have any questions, you can contact us at:
[email protected]

 
1. Who We Are
Neon Kiwi is a creative agency brand owned and operated by Obremol Group LLC, a registered company in the United States.

 
2. What Data We Collect
We collect the following types of information:

a. Personal Information
Full name, email address, phone number, company name, and other identifiers you provide directly.
b. Billing and Payment Info
Billing address and payment method details processed securely by third-party processors (we do not store payment info directly).
c. Usage Data
IP address, browser type, device information, pages visited, interaction behavior.
Collected via cookies, pixels, or analytics tools like Google Analytics and Meta Pixel.
d. Marketing and Communication Data
Preferences, feedback, interaction with campaigns, email open rates.
 
3. How We Use Your Information
We use your information to:

Provide, manage, and improve our creative services.
Respond to messages or support requests.
Personalize marketing and communications (only with your consent).
Fulfill contracts and legal obligations.
Analyze usage patterns to improve website performance.
 
4. Legal Bases for Processing (GDPR)
For users in the EU/EEA, we process your data based on:

Your consent
Our contractual obligations
Legitimate interests (e.g., improving services)
Legal obligations
You may withdraw your consent at any time by emailing [email protected].

 
5. Your Rights Under GDPR
If you're located in the European Union, you have the right to:

Access, correct, or delete your data
Object to or restrict certain processing
Request data portability
Lodge a complaint with your local data protection authority
 
6. Your Rights Under CCPA (California)
If you're a California resident, you have the right to:

Know what personal information we collect and why
Request deletion of your data
Opt-out of the sale or sharing of personal information (we do not sell your data)
Request a copy of your collected data
To make a request, email [email protected] with “CCPA Request” in the subject.

 
7. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us enhance your browsing experience and understand user behavior.

b. Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: To analyze traffic and usage (e.g., Google Analytics).
Marketing Cookies: To deliver targeted ads and measure effectiveness (e.g., Meta Pixel).
c. Consent and Control:
By continuing to browse our site, you agree to the use of cookies as described.
For EU users, we request explicit consent through a cookie banner on your first visit.
You can manage or disable cookies in your browser settings at any time.
d. Third-Party Cookies:
Some cookies are placed by third-party services we use, such as:

Google Analytics
Meta/Facebook Ads
Email campaign tracking tools
We recommend reviewing their privacy policies for more details.

 
8. Data Retention
We retain your data only as long as necessary for:

The purposes stated in this policy
Legal or contractual obligations
You may request deletion at any time.

 
9. Data Sharing
We never sell your personal data. We may share it with:

Service providers under contract (e.g., email tools, payment processors)
Legal authorities if required by law
In case of a merger, acquisition, or reorganization
All third parties are required to respect your privacy and process your data according to our instructions.

 
10. Data Security
We use industry-standard security protocols, encryption, and access controls to protect your data. However, no method is 100% secure.

 
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe we have, please contact us to delete it immediately.

 
12. International Transfers
If you are accessing our services from outside the U.S., your data may be processed in the United States. By using our services, you consent to the transfer of your information to the U.S. under applicable data protection laws.

 
13. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.

 
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date." Your continued use of our services means you accept the revised policy.

 
15. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:

Neon Kiwi
Operated by Obremol Group LLC
[email protected] 

PO BOX 16012, St. Louis Park, Minnesota 55416, United States.